Well, tomorrow is the big day, and I can’t wait! I sort of have the same level of excitement that I had when flying in premium cabins was still a total novelty for me, a bit over a decade ago (while I still appreciate and enjoy premium cabins, I’m happy that the excitement isn’t quite to the same level anymore, or...
Update: Delta has issued the following statement regarding the sign: “This sign was posted in CVG in error. It does not reflect any new news or guidance from DHS. Should be considered erroneous.” Hmmmm…. We’ve been hearing rumors that an electronics ban will be announced for flights from Europe to the US at some point this week. To my surprise this...
One of the unique perks that Alaska offers first class passengers is complimentary lounge access. If you’re paying cash or miles for first class you receive access to Alaska Lounges no matter which route you fly (the catch is that there are only four Alaska Lounges). The only first class passengers who don’t receive lounge access are those who...
Last December I wrote about how Twitter support can be very useful when dealing with incompetent phone agents at airlines. Well, it seems like that statement is going down the drain faster than expected. Ben recently wrote about his experience with deteriorating customer service over Twitter. Service over social media is becoming standard procedure for millennials. That puts more pressure...
Up until 2013, Singapore Airlines flew nonstop from Singapore to both Los Angeles and Newark using their A340-500 aircraft. At the time these were the world’s two longest flights, and the planes were in a special all business class configuration, with just 100 seats. Unfortunately Singapore Airlines ended up discontinuing these routes, and they returned the planes to Airbus....